Practice Policies
Confidentiality
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
Access to Records
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
Privacy Notices
Privacy Notices inform you what happens to any personal data that you give to us, or any information that we may collect from you or about you from other organisations.
These privacy notices apply to personal information processed by or on behalf of the practice.
Privacy Notice (Children) (DOC, 42KB)
Summary Care Record
A Summary Care Records (SCR) is an electronic record of important patient information, created from GP medical records.
Your Summary Care Record contains important information about any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that you have previously experienced.
Allowing authorised healthcare staff to have access to this information will improve decision making by doctors and other healthcare professionals and has prevented mistakes being made when patients are being cared for in an emergency or when their GP practice is closed.
What Are My Choices?
If you choose to have a Summary Care Record, you do not need to do anything as a Summary Care Record is automatically created for you.
If you choose to not have a Summary Care Record you will need to download the opt out form from below and bring it into the surgery. If you choose to opt out of having a record, your Summary Care Record will no longer be able to be accessed by healthcare professionals.
More Information
For further information visit the NHS Care records website or the HSCIC Website
Zero Tolerance
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
